PARTY AT THE PALACE REFUND POLICY

Deposits
The £20 deposit unfortunately cannot be refunded/deferred but your place may be transferred to someone else.  The only exception would be event cancellation when deposits are either deferred to another event or refunded.  

Full payment
If you have paid in full, this is refundable (less the £20 deposit) until 1st December 2024. After that date it is is non-refundable but your place may be transferred to someone else. The reason for this is: (1) we pay the hotel in advance due to our group reserving a high volume of rooms; (2); we base our teachers/DJ costs and other overheads on the numbers booked during the lead up to the event.  You do have the option of claiming against your travel insurance policy. 

Covid cancellations
In the event of the event being officially cancelled by the Scottish Government or by the venue due to the Covid-19 pandemic, we will offer you a full refund or a transfer your place to the new event (that would be your choice). Unfortunately we are unable to offer refunds or deferments for changes in personal circumstances.

Thank you for your understanding and we are always happy to consider individual circumstances.

Boogaloo
2/3/24